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T-Mobile joins corporations paying at least $20 an hour

T-Mobile joins corporations paying at least $20 an hour
Written by Publishing Team

The wireless carrier said Friday that T-Mobile now pays all of its 75,000 workers a minimum wage of $20 an hour.

CEO Mike Seifert wrote in a blog post announcing the move that the company’s new nationwide minimum wage “is about inclusion, and we wanted to draw a line to ensure that no employee is left behind.”

T-Mobile news coincides with data from the Department of Labor showing wage depreciation for workers facing the biggest A jump in inflation in nearly four decades.

Seifert wrote that the vast majority of the company’s employees actually earn more than that base. T-Mobile declined to say how many people were affected by the new base salary, which took effect at the beginning of December. T-Mobile previously followed federal and state rules, but it previously did not have a minimum wage, a CBS MoneyWatch spokesperson said in an email.

Callie Field, chief customer experience officer at T-Mobile, recently told Bloomberg News that the company has lost a lot of its employees amid epidemic Following its merger last year with Sprint. Field told the news service that T-Mobile raised its base pay for customer service workers from $15 an hour to $20 in an effort to fill 5,000 jobs in the next 18 months.

Seifert also noted the difficulty of hiring and retaining workers in the current environment HospitalsAnd Restaurants And farmer Among those dealing with labor scarcity. The company introduced an increased minimum wage rate in its customer service group a few months ago, and has gone from getting 300 orders per week to 4,000. “1200+% increase!” CEO wrote.

T-Mobile customer service representatives now earn more than $26 an hour, on average, according to a spokesperson, putting them on par with those in similar positions at one of the company’s main competitors: AT&T.

“We are the only national wireless carrier with a fully affiliated, non-management workforce. Full-time mobility customer service employees earn $26 an hour on average,” an AT&T spokesperson told CBS MoneyWatch by email.

Verizon Wireless did not respond to a request for comment.

T-Mobile joins a large number of Companies that have increased wages Faced with a nationwide labor shortage. Bank of America said in October It will pay for its workforce in the United States At least $21 an hour.

The federal minimum wage, meanwhile, hasn’t budged $7.25 an hour over the past 12 years.

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